Shipping & Returns

We are so happy to provide a web store for our customers to be able to shop no matter how busy their lives are, where they live or what time of the day it is.

It is our mission to provide a quality, efficient, fast service and get your orders on their way to your door as soon as possible.  We aim for a 24-48 hour turn around once your order is place and using Canada Post, we aim to have the best delivery time that we can. 

We can't 100% guarantee delivery times but we will always do our best to get it on the way to you as soon as possible, then it's in the hands of Canada Post.

*PLEASE NOTE - All orders are shipped WITHOUT tracking unless the customer requests and pays for insurance upfront.  If you would like to have tracking then please contact us as soon as your order is placed (or before you place your order) and we can give you a shipping quote.

SHIPPING COST

Shipping to BC, AB

Expedited Shipping  $10

Express Shipping     $15

Shipping to SK, ON MB

Expedited Shipping  $12

Express Shipping     $17

Shipping to NB, NL, NS, NT, NU, QC, PEI, YT

Expedited Shipping  $14

Express Shipping     $20

Shipping to Remote Areas

For shipping to remote areas the cost is a little more expensive. We apologize for this but it's out of our control. 
 For the following postal codes, there is flat-rate shipping of $20.00
P0L, V0R, V0J, T0H, S0J, R0B, G0G, J0M, A0K, X0A, X0E, Y0B, P0T, V0T, V0N, T0P, A0P, X0B, P0V, V0V, V0P, X0C
 
Oversized Items
Please contact us for a shipping quote. We don't make money off shipping we only charge you what we get charged. 
 
Shipping Times
Once your order has been delivered to Canada post you can expect these estimated shipping times:
 
Local -      Expedited -  1-2 days 
                 
                 Express       Next Day Delivery
 
Regional - Expedited -  4 Days 
                 
                 Express -      2 Days

National -  Expedited -  14 Days 

                  Express -3 Days

If you live or are visiting Fernie and would like to shop at our online store, we are very happy to provide a optional FREE in store pick up service. Just not at checkout that your item will be pick up and we will contact you when it's ready to go.

If you have any questions or concerns then please contact us! We are always very happy to assist you in any way.